FREQUENTLY ASKED QUESTIONS
DO YOU PROVIDE TELEHEALTH?
Yes, during this COVID crisis we have started doing more telehealth visits because payment sources have agreed to fund it. We provide telehealth for OT,PT,SP and ABA. RCOC has agreed to fund it along with most major insurances and school districts.
HOW DO I GET REFERRED TO CORNERSTONE?
You can be referred by Regional Center, the school district, your physician, or you can come and receive an assessment without any referral at all. Most insurance companies require a prescription in order to pay for services. All Insurance companies that pay for behavior health require an authorization for a FBA.
DO I NEED TO STAY WITH MY CHILD DURING THERAPY?
Parents are not required but are welcome to stay when their child receives therapy.  Our therapists encourage parents to be active participants in their child’s services. If the parent is not present during therapy, the parent should return 5-10 minutes before the conclusion of therapy so the therapist can review the session and possible homework.
DO YOU DO IN-HOME THERAPY?
Yes, based on your child's specific needs in-home therapy is available depending on location and therapist availability.
DO YOU HAVE ANY BILINGUAL THERAPISTS?
Yes, we currently have Spanish bilingual Physical therapists, Spanish bilingual Speech Language Pathology Assistant, ASL bilingual Speech Pathologist, Vietnamese bilingual Speech Language Pathology Assistant, Bilingual Spanish Occupational therapists, Spanish bilingual RBT’s, Spanish bilingual parent educators, Vietnamese bilingual BCBA, and Cantonese bilingual BCBA.
CAN MY CHILD STAY AFTER AGE THREE IN THE GROUP INFANT STIMULATION PROGRAM?
Our group infant stimulation program is geared for children 1-3 years of age. Regional Center funds this program and their infant stimulation services end when a child turns three years of age. If your child has needs in the area of PT, OT, or Speech they could possibly qualify for services from your insurance company. Depending on availability your child could stay after age three but the payer of service would be different.
IS THERE A WAITING LIST?
Please contact the office regarding current availability.
CAN I CHANGE MY SCHEDULE?
Yes. If possible we ask that you give us one month’s notice to make changes. Some children have multiple disciplines and it takes about 3 hours on average for our scheduler to coordinate all the disciplines in the time frames that parents give. Sometimes your therapist may not be available if you change your schedule and you may need to see another therapist.
WHAT IS AN IEP?
An IEP is an Individual Educational Plan for children between the ages of 3 and 21 years of age who receive services from the school district. It states what the child’s unique needs are and the services that the child needs in order to achieve desired outcomes. It outlines where the child is currently functioning and how the team members are working towards improving the child’s functional level. The IEP generally is written for 1 year duration. A parent can request an IEP meeting at any time if they have concerns regarding any area in their child’s development.
WHAT IS AN IFSP?
An IFSP stands for an Individual Family Service Plan. It is for children who are under three years of age and receive early start services from either Regional Center or the school district. The members of the team meet every 6 months to update progress on the child’s area(s) of need. There is a service coordinator that sets up the meeting and writes a written IFSP report that outlines how your child is doing in all areas of his/her development. New goals are listed in every area of need. This also includes what early start services your child needs in order to achieve the outcomes.
ARE THERE ANY SERVICES PROVIDED WITHOUT A COST TO THE PARENTS?
Children under three years of age may be eligible for evaluations and therapy services funded through Regional Center. Children 3 years and over may be eligible for evaluations and therapy services funded through your local school district. These services are dependent upon eligibility criteria.
DO YOU HAVE SPECIALISTS IN APRAXIA?
Yes, our therapists are trained in the latest techniques for use with patients with oral motor sequencing deficits. We also have some P.R.O.M.P.T. trained therapists available in our clinic.
DO YOU HAVE SPECIALISTS IN TORTICOLLIS?
Yes, all of our physical therapists have had extensive training in managing patients with torticollis.